Your Trusted Partner, Each And Every Day.
With performance and care you can count on, Cenlar is driven by a shared commitment to your success.
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Our existing client partner portal with complete access to your portfolio of mortgage loans.
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All the information about your mortgage: payments, escrow, taxes, insurance, loan management tools and much more.
Mortgage Subservicing Delivered with Experience and Expertise.
Cenlar provides the highest level of mortgage servicing to our client partners through a combination of our employees’ talent and our extensive history of working with a diverse portfolio of banks, mortgage bankers and credit unions.
We use our strength as leading and longstanding mortgage servicer to guide our industry with technological and operational innovations and the highest standards of risk management and compliance — all to the benefit of our clients, large and small.
Every day, we take all our expertise and knowledge and apply it to servicing with the deepest commitment to our clients’ and their homeowners’ success.
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About Cenlar
With a diverse portfolio of clients and offices strategically located across the United States, Cenlar FSB is the nation's leading loan subservicing provider. Banks, credit unions, mortgage companies and other financial institutions have trusted Cenlar with loan servicing for more than 30 years. We are vested to building strong, trusted relationships with our clients, borrowers, and business partners.
Discover Our Story
Work with us
It's the people at Cenlar who make the difference. Our successes are shared and so are our values of respect, integrity, trust and caring. That positivity spreads to our clients. Come be part of our team!
Learn About Our CareersUpcoming Events
Cenlar participates in and sponsors industry conferences and job fairs throughout the year. Check here often to see where we’re headed next.
View all conferencesUpcoming Events
HEI & Home Equity Capital Markets 2025
September 8-9, 2025
Austin, TX
Join us in Austin, Texas at HEI & Home Equity Products. The only conference dedicated to home equity. …
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The Mortgage Collaborative 2025
September 14-16, 2025
Boston, MA
Join us in Boston, MA for TMC 2025! …
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ACUMA Annual Conference 2025
September 21-24, 2025
Denver, CO
Join us at ACUMA’s 2025 Make Your Mark Annual Conference, where bold ideas, game-changing strategies, and cutting-edge innovation take center stage. …
Read MoreWords from our experts
Cenlar has been doing business in all facets of mortgage and banking for more than a century, so our industry knowledge and know-how is second to none. Looking for more expert information? Look no further.
View our blogFeatured Blog Posts
Historic Times Call for Creative Solutions
We’re living in historic times for the housing market. Soaring home values have allowed homeowners to grow an incredible amount of wealth …
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Our Focus is You: Transforming Client Service
When clients decide to do business with you, they aren’t just buying a product or service. They’re investing in a relationship. And like any …
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In Business, the Right Partner Makes All the Difference
I’ve been out talking to a lot of folks about Cenlar, and one fact seems to catch people by surprise. Cenlar — …
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Intent Matters: How to Avoid Innovation for Innovation’s Sake
In business, we tend to boast about how our organizations are loading up on the latest digital goodies. But to what end? …
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Revolutionary Customer Service: A Living, Breathing Culture
Good customer service means doing the basics well, consistently. It means answering customer questions quickly, in a friendly and knowledgeable manner. It …
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Change. Radically Simplified.
Compliant. Innovative. Effective. A trusted partner. That is how we want our clients and customers to describe Cenlar. It is why we are transforming. Turning …
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Revolutionizing Mortgage Servicing: A Journey of Transformation
Welcome to the first installment of Transformation at Cenlar, a blog series where we will share how our organization is evolving to better serve our …
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Investing in Our Team for Future Growth
Our persistent investment in people continues to position Cenlar for success into the future. Our vision is to be a modern, agile and service-focused organization …
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Giving Thanks
There are those holidays that are uniquely American and of them Thanksgiving may be our favorite. It is a holiday shared by …
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Partnering with Credit Unions to Deliver the Best Homeowner Experience
Over the last year, my team and I have been making a deliberate and ongoing effort to get on the road and meet with our …
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See You at MBA Annual 2024
We are here at the Mortgage Bankers Association (MBA) Annual Convention and Expo in Denver, October 27-30. Stop by Booth 222 and …
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Protecting Your Company from Evolving Cybersecurity Risks
Cyber threats have become increasingly sophisticated and business executives are recognizing that securing their organizations requires more than just technology. It demands a comprehensive, intelligence …
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Protecting Homeowners: Navigating Fraud in the Digital Age
In the digital landscape today, homeowners often find themselves navigating a maze of information and potential hazards. While fraud is never a fun topic, my …
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The Power of Collaboration: How A CUSO Can Benefit Credit Unions and Their Members
In the world of credit unions, collaboration is not just a buzzword, it is a key strategy for success. A Credit Union Service Organization (CUSO) …
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Rise and Converge - The Strategic Intertwining of Information Technology and Cybersecurity
Looking forward to speaking at CISOX New York on September 12 among a panel of my peers as I discuss the future of cybersecurity and …
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The Value of Subservicing in the Digital Age
As the mortgage industry adjusts to changes in regulatory compliance, rising interest rates, declining purchase volume and overall economic uncertainty, servicing becomes more important to …
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Building a Tech Foundation to Support Client Success
When I joined Cenlar six years ago, my primary focus was to revamp the IT infrastructure and underlying technologies while improving internal IT support services. …
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Subservicer versus Servicing In-House – Takeaways at IMN MSR Forum
Last month, I attended the IMN Annual Mortgage Servicing Rights (MSR) Forum in Dallas where I had the opportunity to speak on a panel alongside …
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On the Road Again…with Matt Detwiler.
Sometimes you have to get back to basics. Senior Vice President of Client Relations Matt Detwiler has been at the helm of …
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Cenlar, At the Forefront Digital Transformation
The mortgage industry has undergone significant transformation in recent years. At Cenlar, technology is driving that evolution that keeps Cenlar at the forefront. …
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Championing Homeownership with Empathy and Innovation
I am thrilled to join the Cenlar team as Senior Vice President of Default Operations. The last three months have been exciting and confirmed what …
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On the Road We've Found Cautious Optimism
At the start of the new year, Lori Pinto and I set a blistering pace, attending meetings and conferences around the country to talk with …
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The Golden Rule of Client Service
I have had a diverse, nearly 35-year career, with each chapter delivering experiences and tools that have helped me manage anything that comes my - …
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A Special Thank You to Our Team on the Frontline
We kicked off Cenlar National Customer Month with the theme: team service. When we think of team, the first thing that comes to mind is …
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Why You Should Partner with a Mortgage Servicer Now
The last four years have been historic for the mortgage industry, and after the frenzied activity of 2020 and 2021, the industry is facing considerable …
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Our Technology Team Asks "How Can We Help?"
For all the technology buzz you hear day after day about wizardry and innovation, none of it means much, as has been proven time after …
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Agility is Where Truly Great Service is Defined
When Cenlar signs a subservicing contract with a bank, credit union or mortgage company, our mutual contractual obligations are clearly understood. …
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Technology: What’s Good for the Homeowner is Good for Our Clients and Cenlar
We live in a world where we are increasingly dependent on technology. And that means, some days, we find ourselves hammering at …
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Delivering Quality Service
The U.S. economy and housing market has been anything but predictable the last few years. The only constant in the mortgage marketplace …
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Giving Thanks
There are those holidays that are uniquely American and of them Thanksgiving may be our favorite. It is a holiday shared by …
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Here Is to Our Credit Union Partners
October 20, International Credit Union Day, is officially a day when we recognize and appreciate credit unions and the role they have played in support …
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Committed to Driving Customer Service Success
We have all spent time waiting for someone to answer our customer service call. At Cenlar, we cannot give you back any …
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Providing Member-Centric Service to Credit Union Partners
It would be easy to assume that the national leading mortgage subservicing company works only with the very largest banks. But, in fact, Cenlar has …
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People, Supported by Process and Technology, Drive Exceptional Customer Service
As a company, we remember that what we do every day supports the most precious financial asset most families possess: their homes. With that as …
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Meeting the Challenge of Cyber Security with Vigilance, Preparation and Agility
Anyone who has sat at a settlement table signing document after document to buy a house does not give much thought to the amount of …
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HOME
It is that time of year when someone will suggest in song that there is no place like home for the holidays. …
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Improving the homeowner call experience with new systems, technology and training
Think of a mortgage as a package sitting atop an individual conveyor belt. Ideally, its journey begins on the settlement date, and the …
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The Pandemic as Change Agent
Most disruptions that change our personal or professional lives are limited by geography, business sector or specific setbacks. Many, while acutely felt and often accompanied …
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How to Manage Your Mortgage Subservicing Risk
Banks and credit unions rely on third-party vendors to increase operational efficiencies and leverage outside expertise. These benefits, however, must be weighed against the legal, …
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